Product Enquiry Form - User Guide

Product Enquiry Form - User Guide

For pricing and how to add to your website see at the bottom of the page.

The product enquiry form extension adds a tab to each of your product pages allowing customers to contact you via form to enquiry specifically about that product. The store manager receives the email and can then reply to the customer directly. The form is protected by reCAPTCHA verification.

Configure

To configure the shop manager email and reCaptcha settings:

Go to: WooCommerce > Settings > Products > Product Enquiries.

Note: CRU may have to style the form which is covered under the Set Up cost for this feature

Disable the enquiry form per product

There is an option per product to disable the enquiry tab on the ‘General’ tab of the product data meta box.

Screenshot on 2014-11-25 at 16-33-48

Customer Facing Form

When enabled, the extension will display a new tab “Product Enquiry” on the product page:

Details can be entered into the form, and when your customer clicks “Send Enquiry”, an email will be sent to the store owner.

Customer Submitted Email

The form is sent as an email to the store owner only, and shows similar to below:

  • The Customer Name will be replaced with the name entered on the form
  • The customer email will be shown after their name
  • A full link to the product enquired about is listed with the name
  • The enquiry details are included

The store owner can then reply to the customer directly with any needed comments.

Overview and pricing of this feature. Click here

Troubleshooting this feature? Click here


    • Related Articles

    • Product Enquiry Form - Features

      View Guide Links at the bottom of the page Installation 1 CRU CREDIT Setup (optional) 1 CRU CREDIT Ease Of Use Easy Want this feature? Request Here Purchase CREDITS  Here Give customers the opportunity to enquire about a product before purchasing The ...
    • Product Enquiry Form - Troubleshoot Guide

      Can't see any Troubleshooting Guides on this page? This means we don't have any, please raise a ticket here if you have an issue and help us build out our guides! Overview and pricing of this feature. Click here Looking for the user guide for this ...
    • Basic Wordpress - User Guide

      Permalinks Overview Permalink is short for “permanent link.” Permalinks are permanent URL structures used to help organise the content of your website (pages, posts, products, etc.) so it can be efficiently navigated, shared, and referenced by users ...
    • Product Feed PRO for WooCommerce - User Guide

      For pricing and how to add to your website see at the bottom of the page. Setting-up your first Facebook catalog / Instagram product feed navigate to the ‘Create feed’ section: 1. The File name, format and channel page Project name: Make sure you ...
    • Google Product Feed - User Guide

      For pricing and how to add to your website see at the bottom of the page. Setting up your feed in Google Merchant Centre Configure your Google Merchant Centre account The first thing to do, before you import your feed for the first time is to make ...