Google Address Autocomplete For WooCommerce - Troubleshoot Guide
Having trouble? Check if these pointers help you solve your problem before posting a support request:
- Check that you have entered your API key/Access Token correctly.
- Double-check that you have entered your API key correctly.
- Confirm that you have enough credits with your selected provider to perform verifications or lookups.
- Double-check that you have enough credits with your selected provider. for example, Loqate will say it can’t retrieve an address when you’re out of credits:
- Verify that there are no javascript errors on the checkout page — address lookup and verification rely on checkout javascript to be functioning properly. If you have a third-party theme or plugin that is breaking your javascript, it will likely affect this plugin as well.
- Ensure that the country field is present on your checkout page so the plugin can get accurate results. If you’ve customized your checkout and removed this, it can cause issues with address lookup.
- Enable Debug mode by going to WooCommerce > Settings > Address Validation and checking the “Debug Mode” checkbox. This will output information to the checkout page that will help in locating the source of the issue.
Looking for the user guide for this feature? Click here
Looking for the user guide for this feature? Click here
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