Instagram Feed Pro - Troubleshooting Guide

How to fix the error “API error 190: Error validating access token”

The API error 190 means that your Instagram Access Token is no longer valid, and the feed can’t get new images from your account.

This usually happens when the password on the Instagram or Facebook account connected to the plugin was changed, or the session was invalidated due to security reasons; this last action could be performed automatically by Facebook if they find any suspicious activity.

To fix this problem, you will need to refresh the Access Token of the connected account(s). To do so, please follow the steps below:

1- Go to your WordPress dashboard > Instagram Feed > Settings > remove the connected account(s) by clicking the red trash icon, then click the Save Settings button.

2- Click the Add Source button, select your Account Type, and click the Login with Instagram or Facebook button.

Note: If you selected a Business Account Type when sent to Facebook, you might need to click the Edit Settings button to review your connection settings and ensure all pages, profiles, and permissions are selected.

3- Once your account has been re-added, click the Save Changes button.

My Instagram Access Token Keeps Expiring

If your feed has previously been displaying just fine then randomly seems to stop working, it is most likely due to your access token expiring.

You can get a new access token by using the big blue button on the “Configure” tab.

Overview and pricing of this feature. Click here

Looking for the user guide for this feature? Click here

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