WooCommerce Instagram - Troubleshoot Guide
Instagram Business account not found
If you receive this error when saving your settings it means that the selected page in the “Facebook Page” setting doesn’t have an Instagram Business account connected to it. Please, go to the Prepare your Instagram account section and review all the steps carefully.
Access credentials expired
If you see an admin notice with this message, it means the automated renewal process failed or Facebook forced to re-connect your Instagram account with your store. You only need to click on the “Renew access” button and follow the steps. More info in the “Renewing access” section.
An unexpected error occurred
If you see this error during authentication. Probably there was an error related to the Instagram API connection. Please, take a screenshot to the “wc_instagram_api_errors” log and submit us a support ticket with it.
Overview and pricing of this feature. Click here
Overview and pricing of this feature. Click here
Looking for the user guide for this feature? Click here
Looking for the user guide for this feature? Click here
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